Welcome to Talking Hospitality – the podcast for experienced hospitality professionals who want to challenge the status quo.
Hosted by Timothy R Andrews, with co-hosts Tracey Rashid and Joe McDonnell, each on average 30-minute episode gets straight to the point – tackling the big issues shaping our industry, from recruitment and retention to tech, training, wellbeing, and leadership.
This isn't hospitality theory – it's lived experience, honest insight, and practical ideas you can take back to your team. We speak with people at the sharp end of the industry, giving space to the voices that don’t always get heard.
Whether you run a hotel, lead a department, or are responsible for shaping workplace culture, Talking Hospitality is your space to reflect, rethink and recharge – one conversation at a time.
We're now well into our 5th Season. Come and listen to what all the fuss is about
🎙️ Talking Hospitality | Season 5 Episode 11
Guest: Tris Reid-Smith – Founder, Pride Wide
Topic: LGBTQIA+ Inclusion in Hospitality | Real Allyship | Pride Beyond the Rainbow
What does real LGBTQIA+ inclusion look like in hospitality? And how can we move from token gestures to authentic, year-round support for queer people working in — and spending in — our venues?
In this powerful live-recorded episode, Talking Hospitality host Timothy R Andrews sits down with Tris Reid…
When we chat about the potential of AI in hospitality, one of the big ideas we dive into is the concept of agentic AI.
Essentially, we’re talking about creating little digital helpers—think minions from Despicable Me—that can take on specific tasks, learn from context, and get better over time.
Instead of just tossing queries at a model like ChatGPT and hoping for the best, these agents are designed to work within your organization’s unique environment, pulling from your spec…
Discover how agentic AI is reshaping the hospitality industry as Timothy R Andrews sits down with Matt Grimshaw, founder of Youda. In this episode of Talking Hospitality, Matt explains what agentic AI is, how it differs from traditional tools like ChatGPT, and why it’s uniquely suited to enhancing employee experiences in hospitality.
Learn how AI-powered "agents" can reduce administrative burdens, personalise onboarding processes, and proactively manage tasks like payroll, …