Episode 43, Season 4 of Talking Hospitality marks a significant transition as we bid a heartfelt farewell to Sarah Kettel, the original host and founder, who has been an integral part of the podcast for 32 episodes across four seasons.
Timothy R. Andrews and Tracey Rashid take us on a reflective journey through Sarah's impactful tenure, her beginnings in the hospitality industry, and her motivations behind the podcast. As Sarah steps down, she shares her current endeavours and leaves us with valuable insights and advice for hospitality professionals.
This episode is not just a farewell; it's a celebration of Sarah's contributions and a testament to the resilience and passion that define the hospitality industry. Listeners will gain an intimate look into the origins of Talking Hospitality, the challenges and triumphs faced along the way, and the future direction of the podcast. It's a must-listen for those in the industry seeking inspiration, insight, and a sense of community.
As we close this chapter with Sarah Kettel, we're reminded of the power of storytelling, the importance of community, and the ever-evolving nature of the hospitality industry.
This episode is a beacon for hospitality professionals everywhere, encouraging us to pursue our passions, embrace change, and continue making a difference in the lives of others.
Sarah may be stepping down, but her legacy and the lessons she shared will continue to inspire and guide us. Stay tuned for more insightful conversations here on Talking Hospitality, where the journey of learning and growth goes on.
Speaker:
Welcome to Talking Hospitality.
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I'm Timothy R.
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Andries.
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And I'm Tracy Vachid.
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Today's episode is a special one as we bid
farewell to our beloved co -host and
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friend, Sarah Cattell.
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In March 2020, when the world seemed to
have shut up shop and the media declared
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the end of hospitality forever, friends
Timothy R.
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Andrews and Sarah Cattell were hearing the
opposite.
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We were hearing all the good things that
hospitality people were doing for each
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other and their local communities.
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And yet no one was talking about it.
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And so an idea was formed and the podcast
Timothy Put the Cattell on was born.
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Sarah and Timothy shared their thoughts on
lockdown and brought on guests who were
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making a difference.
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And the rest, as they say, is history.
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Sarah, you have been an integral part of
my and certainly this podcast journey.
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But before we get onto that, how does it
feel like being on the other side of the
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mic?
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Well, this is, this is weird.
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And also, can I just point out that first
bit, lovely as it was, does sound like an
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obituary and I'm not dead.
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I had to relate that.
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Three times, right?
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Because I was like, no, it sounds like
we've passed our dearly departed Sarah
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Cattell.
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Thankfully you're not though.
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I don't think she is.
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I'm logging off right now.
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Seriously.
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The rumours of my death are greatly
exaggerated.
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I'm glad.
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I'm glad to hear it, Sarah.
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So let's start at the beginning.
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Before talking hospitality and Timothy put
the cattell on.
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How did you find your way into the world
of hospitality and then eventually this
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podcast?
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So I guess my hospitality journey started
like it does for a lot of people who grow
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up in a seaside town in the countryside.
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That was our main industry.
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So people came for holidays.
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And so your holiday job when you were old
enough to get a job, which was 14 for me
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back in the day, I think you have to be a
little older now to work.
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I don't think child labor is a thing
anymore.
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Certainly was.
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So I started off as a waitress in the
local village pub and worked in the
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kitchen there as well a little bit.
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And then went on to do all of the
hospitality jobs that were available in
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the town.
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So all the bars, other restaurants down by
the beach, just everything that was to do
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with serving the general public who were
mainly on holiday with us.
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But I did do a stint in Woolies as well.
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So I was a Woolworths girl for one
Christmas.
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Yes.
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which now I think I still have PTSD from
listening to Christmas tunes.
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It's long time to put a Christmas album on
again.
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So yeah, but I didn't enjoy the retail
side as much.
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I enjoyed meeting the people and I was
working on a till, so that was nice, but
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it wasn't the same.
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So I guess that's when it started.
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And then there was, I guess, a long hiatus
really out of hospitality.
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When I first moved back to London, when I
was, well, again, actually I say long
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hiatus, I'm absolutely lying.
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My first job in London was as a waitress
at Deep Plan Pizza in Oxford Street.
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Really enjoyed that.
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And then went into, you know, various
office jobs and things.
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Found my way back into kind of the
hospitality side really through working in
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gaming.
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So I worked in poker for a while.
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And a lot of your work with players is to
do with hosting.
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And you're generally, you're going around
the world, you're in nice resorts, you're
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staying in a hotel anyway, and you're
their main point of contact for the event.
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And so events, hospitality, you know,
having to keep everybody happy just
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brought me back into that.
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And when I got bored of working in, in the
finance of that, which is really where I
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was in the end, I quit my job and I
decided to set up a catering company full
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time, just like that.
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Feeding people was something I just did.
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And I continue to work in the industry to
this day.
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What has been your driving force or
philosophy in the hospitality industry?
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I think, to be honest, there's not a lot
of jobs you can do where even if you are
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public facing, where you can bring an
amount of, I guess, comfort to people,
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which is, it's going to sound like a weird
phrase.
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I'm trying to find a way to rephrase it
and I can't, but soul touching, not in a
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creepy, weird way.
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That sounds fine to me.
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Sure.
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Like, you know, you can work behind the
counter in my case, Warworths, or in other
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people's case, Burberry.
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But you know, you don't, if some, if you
buy something, you're just buying an
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object.
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Some people love shopping.
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That's great.
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But it really doesn't give you what
hospitality gives you because it's not
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holistic experience.
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Buying something is just, it's an exchange
of cash or card for an object mainly,
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right?
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That's not what hospitality is.
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You are a consumer in a way that it
touches everything in your life and can
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change your life as well.
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Whereas I don't think they're just buying
a thing can do that.
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That's so true.
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That's so true.
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Soul touching is right.
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Yeah, all the touching.
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Yeah.
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Appropriate touching.
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Obviously appropriate.
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Appropriate soul touching.
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We'll call it that.
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I think that that runs throughout your
entire passion, when we've worked
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together, whether it's with school kids or
whether it's on this podcast, or if you
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look at like the MasterChef episode that
we had, I mean, actually both of you,
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because you're both on food, but like...
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you are really engaged in the whole
overall, particularly the last part of it,
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when they're all talking about the food
and the importance of it and what it means
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to them.
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Sarah, you were in that conversation with
them.
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Yeah.
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And that's what I've always seen by
working with you on this even, on the
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podcast.
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You see it all the way through.
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Whenever you've got a guest on there, you
will go in there and ask them a question
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because it touched you.
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It matters.
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Yeah, and it matters.
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It does matter.
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It does.
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And I think, you know,
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Well, we all work in the industry and
anyone who works in the industry knows
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that there are very few people in this
industry who don't just do everything
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heart and soul and are not fully invested
in everything they do every day.
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Because actually if you're not that
person, you're not really going to get
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anything done or at least you're not going
to do it well.
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And it takes a certain type of person.
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That's not to say that you can't come to
hospitality and train to be that person.
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Of course you can.
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But there's a certain, I don't know, it's
something in your psyche that makes you.
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part of the industry from the minute you
step in the door or not.
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There's a side of being a people pleaser
in a way, isn't that you want to see that
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smile, whether it's making someone's bed,
making someone's food, pouring someone's
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drink.
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It's like, that's what you want to see.
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That happiness.
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I think that's what hospitality is, isn't
it?
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Yeah.
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There's a lot of empathy as well.
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I think you have to be a bit of an empath
to work in the industry as well, because
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you do have to read people all of the time
to know.
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And we're very good, all of us.
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I mean, everyone I know who works in the
industry is good at knowing what someone
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needs and catering for needs.
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And it's not just a plate down, it's not
just filling a glass.
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It's more than that.
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It is giving though as well.
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Like when I did bar, when I was in
cocktails, I really enjoyed that because
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you created something, you put the
flavours together and there's an instant
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gratification as well when they like it.
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There's a sort of a little magic about
that.
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And that's the buzz that I really liked
when I was working in bars for sure, was
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that instant, oh, and if somebody asks you
something that isn't quite, how do I?
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How do I pull that together?
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Right.
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What do I do?
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Oh, they want not a traditional
ingredient.
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Oh, we've run out.
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How can I make that still taste same?
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And I think that's the whole, if you're in
hospitality, that's what you try and get
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across the board, right?
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Yeah.
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And I wonder, you know, it's really
interesting you saying about having that
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sort of instant gratification because...
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As you know, like there are a lot of
people who are neurodiverse who work in
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hospitality, I would say there are more
neurodiverse people than there aren't and
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something that's, that's very important to
us.
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And Tim, I know you have ADHD.
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I'm sure you won't mind me saying that.
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That's not weird anymore.
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Again, when we were young, that was an odd
thing, right?
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It's not weird anymore.
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There's more neurodiverse people than not.
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So neurotypical is, you know, something
that I see as being unusual.
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And so, so for those of us, myself
included, who need constant dopamine hits.
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You get them.
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That's exactly what you get.
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Every time someone says thank you, every
time someone gives you a tip, every time
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someone says that was lovely, I enjoyed
the food.
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Every time you have to run for something.
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It's a dopamine hit.
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So it's the perfect job for people who are
neurodiverse because you're constantly
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changing.
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You have to be constantly creative and you
constantly get gratification for it very
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quickly and very frequently.
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I wish I knew about this so much earlier
in my life and my career.
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Because when I was younger, I was the
Sainsbury's and the Iceland girl.
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I did that sort of retail and yeah,
checkouts only don't do stacking.
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Thank you.
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And I always said I would never work in
service.
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It's not my thing.
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And when I opened my shop, I remember how
I felt serving my customers.
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And I just thought, Oh my gosh, have I
just been missing out on this this whole
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time?
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Cause I could have been working in this
industry years ago.
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Absolutely years ago.
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I loved it.
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Absolutely loved it.
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Yeah.
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There's something very special about it.
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And I almost feel kind of like, I'm sorry
for you now that you didn't find it
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earlier, but now I'm even more so.
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you will never experience that imagine
like never experiencing that i can't i
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can't imagine what that would be like
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So Sarah, diving into the podcast, what
motivated you to start Timothy put the
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kettel on?
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I don't think it was my idea.
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I honestly can't remember because all that
is a blur.
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Yeah.
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I mean, we could talk for hours about how
we never thought we'd be in a pandemic,
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what it's done to us and all that stuff.
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But actually, yeah, so I don't think it
was my idea, but suffice to say, I really
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like talking.
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Like really like talking.
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Really?
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I never, I never picked that up.
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But this was like a way of...
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validating my talking.
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For me, that was a really, really good
thing.
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You will listen.
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Yeah, exactly.
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Or you can switch it off and I don't get
offended.
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So that's also good.
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00:10:31,996 --> 00:10:37,426
But yeah, like when I was younger, because
I also did, I was in hospitality as my,
233
00:10:37,426 --> 00:10:39,926
obviously my part -time job when I was
studying and stuff.
234
00:10:39,926 --> 00:10:42,566
And I was in the arts, darling.
235
00:10:42,566 --> 00:10:45,896
And I did do a lot of voice work and a lot
of radio.
236
00:10:45,896 --> 00:10:48,590
And that was kind of what I always wanted
to do.
237
00:10:48,590 --> 00:10:53,570
And so having an opportunity to use my
voice was, yeah, you can't turn that down,
238
00:10:53,570 --> 00:10:55,210
especially when you're sat in the house.
239
00:10:55,270 --> 00:10:55,770
Right.
240
00:10:55,770 --> 00:10:59,990
So, but you know, like, like I said, I
just liked talking.
241
00:10:59,990 --> 00:11:01,190
Everything else was Tim.
242
00:11:01,190 --> 00:11:04,850
Like Tim was, Tim worked out how to record
it.
243
00:11:04,850 --> 00:11:06,950
Tim did literally all the legwork.
244
00:11:06,950 --> 00:11:08,390
I just chatted.
245
00:11:08,390 --> 00:11:09,070
Great.
246
00:11:09,070 --> 00:11:10,850
You just came along for the ride.
247
00:11:10,850 --> 00:11:18,010
I think we went to Unwind in Waterloo and
we were basically.
248
00:11:18,190 --> 00:11:19,300
We'd finished with the schools.
249
00:11:19,300 --> 00:11:23,140
We'd done some school with this street
food competition with some school kids and
250
00:11:23,140 --> 00:11:24,770
talked about that on previous episodes.
251
00:11:24,770 --> 00:11:27,020
And we were kind of getting outraged about
various things.
252
00:11:27,020 --> 00:11:30,650
I think we talked about podcasts, maybe
doing it and then the world shut down.
253
00:11:30,650 --> 00:11:34,020
And then Sarah and I were just talking on
the phone and literally talking about all
254
00:11:34,020 --> 00:11:37,070
the stuff that was going on quite
animately.
255
00:11:37,070 --> 00:11:39,890
And I think we were just like, should we
do a podcast?
256
00:11:39,890 --> 00:11:41,210
Oh yeah, why don't we do it?
257
00:11:41,210 --> 00:11:42,610
What the hell?
258
00:11:42,990 --> 00:11:46,930
I don't know how to do it Tim, if I leave
you two worked out, I've come along those
259
00:11:46,930 --> 00:11:47,750
lines.
260
00:11:47,890 --> 00:11:51,890
And I think we said we were going to do
four episodes and then I was like, yeah,
261
00:11:51,890 --> 00:11:53,230
let's do six.
262
00:11:53,230 --> 00:11:56,230
But really we originally only can just do
four for sure.
263
00:11:56,230 --> 00:11:58,890
And then it sort of became six because we
quite enjoyed it.
264
00:11:58,890 --> 00:12:02,300
And it's really funny if you listen to the
first episode, we don't even say who we
265
00:12:02,300 --> 00:12:03,110
are.
266
00:12:03,110 --> 00:12:05,170
We just go straight in.
267
00:12:06,250 --> 00:12:07,980
It's like, you know who I am.
268
00:12:07,980 --> 00:12:08,800
You know who I am.
269
00:12:08,800 --> 00:12:10,430
I don't need to introduce myself.
270
00:12:11,650 --> 00:12:12,814
And we've got.
271
00:12:12,814 --> 00:12:20,294
Hi, hi, yes, um, there's stuff going on in
hospitality like um, yeah Um, so it's
272
00:12:20,294 --> 00:12:25,284
really it's a really hard listen But if
any of our listeners that want to hear it
273
00:12:25,284 --> 00:12:27,714
it is on the website So please do check it
out.
274
00:12:27,714 --> 00:12:33,294
www .talkinghospitality .com Just getting
a plug -in but it is really very
275
00:12:33,294 --> 00:12:37,364
entertaining to see how we've how far
we've come I've listened to it.
276
00:12:37,364 --> 00:12:41,714
Yeah, if you want to laugh, listen to
episode one.
277
00:12:42,126 --> 00:12:46,466
But you know, someone said to me once, I'm
saying someone said to me, I always say
278
00:12:46,466 --> 00:12:48,766
that because obviously we all talk to so
many people all the time.
279
00:12:48,766 --> 00:12:49,696
No one said this to me.
280
00:12:49,696 --> 00:12:51,806
I know I read this.
281
00:12:51,806 --> 00:12:53,086
Yes, I read this in a book.
282
00:12:53,086 --> 00:12:57,646
Couldn't tell you the book, but it was, it
was about getting like starting things,
283
00:12:57,646 --> 00:12:57,806
right?
284
00:12:57,806 --> 00:13:00,146
And just doing things that are outside of
your comfort zone.
285
00:13:00,146 --> 00:13:02,306
And the advice was do bad work.
286
00:13:02,306 --> 00:13:04,726
Just do bad work because it will get
better.
287
00:13:04,726 --> 00:13:07,854
And when you start, no one starts as a
master of anything, right?
288
00:13:07,854 --> 00:13:08,914
So just new, bad work.
289
00:13:08,914 --> 00:13:10,214
And we did exactly that.
290
00:13:10,214 --> 00:13:10,944
And now we're here.
291
00:13:10,944 --> 00:13:13,454
And I think people like to see that
journey, don't they?
292
00:13:13,454 --> 00:13:17,034
They want to see that journey and you grow
and they kind of come with you.
293
00:13:17,034 --> 00:13:19,684
And yeah, when things are polished from
day one with certain things, I don't think
294
00:13:19,684 --> 00:13:20,954
it works quite as well.
295
00:13:20,954 --> 00:13:25,114
Well, yeah, I mean, it really, it started
to grow legs and to becoming what it was
296
00:13:25,114 --> 00:13:30,234
going to become when we got Kemi Akinola
on as our first guest.
297
00:13:30,234 --> 00:13:34,694
That sort of changed it from being, we're
going to talk about to each other for four
298
00:13:34,694 --> 00:13:35,854
episodes and...
299
00:13:35,854 --> 00:13:38,774
maybe some people will listen to it at
all.
300
00:13:38,774 --> 00:13:43,964
Actually, there's some really interesting
stories that people themselves can share
301
00:13:43,964 --> 00:13:44,404
with us.
302
00:13:44,404 --> 00:13:48,694
And I think that's what we wanted to get
out there was the issues we were hearing
303
00:13:48,694 --> 00:13:51,074
was that the industry is about to be
destroyed.
304
00:13:51,074 --> 00:13:56,244
And it isn't there are people still
fighting Sarah actually was very active in
305
00:13:56,244 --> 00:13:56,784
that as well.
306
00:13:56,784 --> 00:14:02,134
And by having guests, we have to pull that
out and share the fact that hospitality
307
00:14:02,134 --> 00:14:03,994
isn't dead yet.
308
00:14:03,994 --> 00:14:05,452
And it will.
309
00:14:05,518 --> 00:14:08,748
come back and there were a lot of good
people doing a lot of good things and I
310
00:14:08,748 --> 00:14:13,158
think that's why we started it was to get
the good news out there.
311
00:14:13,158 --> 00:14:18,358
I think in hindsight it was probably
cathartic to some degree.
312
00:14:18,358 --> 00:14:22,948
It's crazy though when you think about it
how could hospitality be dead like they
313
00:14:22,948 --> 00:14:28,198
kept saying that how could it actually
it's gonna have a low obviously but how
314
00:14:28,198 --> 00:14:29,638
could it honestly be?
315
00:14:29,638 --> 00:14:33,488
It was that you guys needed to say at the
time because what was everyone was saying
316
00:14:33,488 --> 00:14:35,502
I can't wait to go back to the bar and
have a pint.
317
00:14:35,502 --> 00:14:38,022
Like it was a stupid message.
318
00:14:38,022 --> 00:14:40,922
It was a poorly placed message.
319
00:14:40,922 --> 00:14:43,062
It was, it was unkind.
320
00:14:43,062 --> 00:14:46,822
And I guess this was the only way we could
fight back against it.
321
00:14:46,822 --> 00:14:47,642
And I'm glad we did.
322
00:14:47,642 --> 00:14:50,782
Cause I like to be able to say, I told you
so.
323
00:14:50,782 --> 00:14:50,962
Brilliant.
324
00:14:50,962 --> 00:14:51,982
It was a lot of fun.
325
00:14:51,982 --> 00:14:53,602
It was a lot of fun.
326
00:15:00,910 --> 00:15:05,970
about what have been your highlight
moments or episodes and why?
327
00:15:05,970 --> 00:15:09,070
That is such a difficult question.
328
00:15:09,070 --> 00:15:10,060
It really is.
329
00:15:10,060 --> 00:15:15,040
I think they, I mean, because they've all
been amazing and I, I bored the world to
330
00:15:15,040 --> 00:15:18,590
tears or at least I say the world, anyone
who listened to it by every episode
331
00:15:18,590 --> 00:15:20,830
saying, this is, this is my very episode.
332
00:15:20,830 --> 00:15:23,920
We've got the best guests, but we did have
the best guests, you know, like all of
333
00:15:23,920 --> 00:15:24,790
them were incredible.
334
00:15:24,790 --> 00:15:27,610
Like we didn't, there were no absolute
clangers at all.
335
00:15:27,610 --> 00:15:28,790
And,
336
00:15:28,846 --> 00:15:34,756
I think one of my favorites was when we
interviewed the guys from Don't Look Under
337
00:15:34,756 --> 00:15:35,786
the Bed.
338
00:15:36,046 --> 00:15:37,746
Did we interview them or did they
interview us?
339
00:15:37,746 --> 00:15:39,126
They interviewed us.
340
00:15:39,586 --> 00:15:40,286
That wasn't our episode.
341
00:15:40,286 --> 00:15:41,366
You can rephrase that.
342
00:15:41,366 --> 00:15:44,466
We were on Don't Under the Bed, yeah, the
American version.
343
00:15:44,466 --> 00:15:51,446
But I guess all of the episodes where
people gave us a real kind of turnaround
344
00:15:51,446 --> 00:15:52,426
story.
345
00:15:52,426 --> 00:15:57,134
So like Sebastian Price, for instance, his
story about...
346
00:15:57,134 --> 00:16:01,094
you know, losing his job and then starting
his amazing meal box company.
347
00:16:01,094 --> 00:16:02,694
That was, that was really cool.
348
00:16:02,694 --> 00:16:04,414
And then he came back on, didn't he?
349
00:16:04,414 --> 00:16:09,194
And told us about his new part of his
career, which was, which was incredible.
350
00:16:09,194 --> 00:16:15,434
And I guess anyone who just came to it
with the same energy that matched ours,
351
00:16:15,434 --> 00:16:18,834
which was most people, I'll be honest with
you.
352
00:16:18,834 --> 00:16:25,374
And I think when we, when we got to this
season, I felt like the whole energy in
353
00:16:25,374 --> 00:16:26,700
the room now.
354
00:16:26,700 --> 00:16:30,490
really is something quite special,
especially now as we're doing round
355
00:16:30,490 --> 00:16:31,130
tables.
356
00:16:31,130 --> 00:16:34,790
So if anyone's listened recently to the
one where we did with the MasterChef
357
00:16:34,790 --> 00:16:38,150
finalists, I mean, that was an absolute
hoot.
358
00:16:38,150 --> 00:16:40,330
And it was brilliant doing a round table.
359
00:16:40,330 --> 00:16:42,890
Absolutely loved that a bit.
360
00:16:42,890 --> 00:16:46,690
And I know you guys are going to go on and
do more of those and they're really good
361
00:16:46,690 --> 00:16:52,600
because people absolutely love sitting in
a room firstly talking to each other and
362
00:16:52,600 --> 00:16:54,382
then getting to discuss.
363
00:16:54,382 --> 00:16:58,282
the things that you want them to discuss,
which as it happens, they're really
364
00:16:58,282 --> 00:16:59,882
passionate about talking about.
365
00:16:59,882 --> 00:17:02,922
I really don't think I could pick out a
single one.
366
00:17:02,922 --> 00:17:05,642
I would love to say I could, but I
honestly can't.
367
00:17:05,642 --> 00:17:08,198
Those, yeah, those are my highlights
really.
368
00:17:12,142 --> 00:17:17,852
Sarah, your knowledge of our industry is
vast and you've always been about
369
00:17:17,852 --> 00:17:20,822
solutions and advice for our listeners.
370
00:17:20,862 --> 00:17:26,962
So what key piece of advice would you give
to hospitality professionals today?
371
00:17:26,962 --> 00:17:29,242
I mean, that's, that is very broad.
372
00:17:29,242 --> 00:17:33,842
And yeah, like you said, my knowledge of
the industry is vast because as we've
373
00:17:33,842 --> 00:17:38,322
discussed on previous podcasts, actually,
Tim, if you want to try anything in the
374
00:17:38,322 --> 00:17:39,612
industry, you can.
375
00:17:39,662 --> 00:17:41,352
All the doors are open to you.
376
00:17:41,352 --> 00:17:42,582
You just have to knock.
377
00:17:42,582 --> 00:17:48,512
And I think what I've learned in my many,
many years, should I say my age?
378
00:17:48,512 --> 00:17:49,262
I'm 43.
379
00:17:49,262 --> 00:17:49,842
There we go.
380
00:17:49,842 --> 00:17:52,282
Did it.
381
00:17:53,142 --> 00:18:03,302
20, 12, however many years of experience
in the industry is you always think you
382
00:18:03,302 --> 00:18:09,614
haven't got time to start again or to
change or to try something new.
383
00:18:09,614 --> 00:18:12,134
or to learn and you have.
384
00:18:12,154 --> 00:18:14,614
So don't look at time as your enemy.
385
00:18:14,614 --> 00:18:18,964
Even if you feel that you're the busiest
person in the world, there is time to sit
386
00:18:18,964 --> 00:18:23,034
there and make a decision about something
new and make a change.
387
00:18:23,094 --> 00:18:28,474
So for our listeners and your fans, what
are your next steps and what are you up
388
00:18:28,474 --> 00:18:29,334
to?
389
00:18:29,654 --> 00:18:33,654
So I don't think I have fans because I've
never had fan mail, just FYI if anyone's
390
00:18:33,654 --> 00:18:33,774
listening.
391
00:18:33,774 --> 00:18:34,514
Oh darling.
392
00:18:34,514 --> 00:18:38,944
Currently I'm working in the industry
helping restaurants to launch for
393
00:18:38,944 --> 00:18:39,566
delivery.
394
00:18:39,566 --> 00:18:41,846
So that's where I sit at the moment.
395
00:18:41,846 --> 00:18:44,246
And there's a lot going on with that.
396
00:18:44,246 --> 00:18:49,036
It had a massive spike, obviously, during
lockdown and it's kind of settled a bit
397
00:18:49,036 --> 00:18:52,616
now and it's becoming a little bit more
mature as a part of the industry.
398
00:18:52,616 --> 00:18:56,786
But there's still a lot of growth there to
do and I'm a part of that.
399
00:18:56,786 --> 00:19:00,846
So I will be doing more work.
400
00:19:01,046 --> 00:19:04,896
So my role has changed and I have a lot
more to do.
401
00:19:04,896 --> 00:19:06,990
So when I said to my friend the other day,
402
00:19:06,990 --> 00:19:09,490
Okay, I kind of have a new job.
403
00:19:09,490 --> 00:19:10,710
And they said, what is the job?
404
00:19:10,710 --> 00:19:14,050
And I said, well, actually, no, wait a
minute, it's just more job.
405
00:19:16,570 --> 00:19:18,690
Just more job.
406
00:19:18,690 --> 00:19:20,510
Yeah, there's just more of it.
407
00:19:20,510 --> 00:19:26,330
And so that's, that's, and that's why I'm
obviously not continuing to host with you
408
00:19:26,330 --> 00:19:30,350
guys is because I have a lot, a lot, lot
on a lot on.
409
00:19:30,350 --> 00:19:34,890
And then I think, maybe I will.
410
00:19:34,892 --> 00:19:38,182
spend so much time talking to myself
because I don't have you guys to record
411
00:19:38,182 --> 00:19:42,612
with that inadvertently, if you pass me on
the tube, there will be a podcast coming
412
00:19:42,612 --> 00:19:43,622
out of my mouth.
413
00:19:43,622 --> 00:19:48,202
The way the industry's going and the way
that things are moving.
414
00:19:48,202 --> 00:19:49,532
It's certainly very exciting.
415
00:19:49,532 --> 00:19:53,362
And I think there's so much more to talk
about, especially the area I work in is,
416
00:19:53,362 --> 00:19:54,672
is technological as well.
417
00:19:54,672 --> 00:19:58,552
So that's something there's going to be a
lot more conversation on the table about
418
00:19:58,552 --> 00:19:59,562
that going forward.
419
00:19:59,562 --> 00:20:04,362
So you probably will hear, if you were to
hear my voice, you might hear from me.
420
00:20:04,362 --> 00:20:07,802
I don't use social media, but I do do
LinkedIn.
421
00:20:07,822 --> 00:20:13,002
So I will, I will be on LinkedIn posting
various twaddle that I think is
422
00:20:13,002 --> 00:20:13,682
interesting.
423
00:20:13,682 --> 00:20:16,782
And the door of course, the door is of
course always open.
424
00:20:16,782 --> 00:20:20,042
There are four specials and wait if you
want to come back.
425
00:20:20,042 --> 00:20:22,742
So it's not goodbye forever.
426
00:20:23,722 --> 00:20:25,482
You leave him with him.
427
00:20:25,482 --> 00:20:29,422
What's that?
428
00:20:29,642 --> 00:20:33,934
Yes, it's time for put the cuppa down
quick fire question time.
429
00:20:33,934 --> 00:20:36,774
I'm hoping you know the rules of the game
now, Sarah.
430
00:20:36,774 --> 00:20:37,994
I shouldn't do it.
431
00:20:37,994 --> 00:20:38,914
You should do it.
432
00:20:38,914 --> 00:20:39,464
You should do it.
433
00:20:39,464 --> 00:20:43,134
I will play to real rules because you're
already supposed to say the first thing
434
00:20:43,134 --> 00:20:44,724
that comes out of your mouth and most
people pause.
435
00:20:44,724 --> 00:20:45,504
I'm not going to do that.
436
00:20:45,504 --> 00:20:47,414
I am going to say the first thing that
comes out of my mouth.
437
00:20:47,414 --> 00:20:50,254
If there is a swear, if there is anything
offensive, please edit it out.
438
00:20:50,254 --> 00:20:51,134
Of course we will.
439
00:20:51,134 --> 00:20:54,604
So for anyone joining who hasn't heard
before, the aim of the challenge is to
440
00:20:54,604 --> 00:20:59,054
answer the following questions with one
word answers, wherever possible.
441
00:20:59,054 --> 00:21:02,114
Sarah, I've never known you to do one word
ever.
442
00:21:02,114 --> 00:21:03,214
We'll see.
443
00:21:03,214 --> 00:21:04,774
This is going to be really fun.
444
00:21:04,774 --> 00:21:09,694
Sarah knows the rules, but I don't think
you can follow them through.
445
00:21:09,694 --> 00:21:15,134
Unfortunately, Sarah, as a host, you don't
qualify for the £10 Amazon voucher.
446
00:21:15,134 --> 00:21:16,254
What Amazon voucher?
447
00:21:16,254 --> 00:21:16,974
Oh, well, there you go.
448
00:21:16,974 --> 00:21:17,544
So she didn't know.
449
00:21:17,544 --> 00:21:18,134
So it's fine.
450
00:21:18,134 --> 00:21:19,284
There's no Amazon voucher.
451
00:21:19,284 --> 00:21:19,874
It's fine.
452
00:21:19,874 --> 00:21:23,514
Actually, we should have been recording
this in a pub as my leaving drinks.
453
00:21:23,514 --> 00:21:24,654
Yeah, definitely.
454
00:21:24,654 --> 00:21:25,224
But you know what?
455
00:21:25,224 --> 00:21:29,394
We will do a leaving drinks and if any of
our dear listeners want to come along.
456
00:21:29,394 --> 00:21:31,044
Yeah, or guests even.
457
00:21:31,044 --> 00:21:32,206
Yeah, many of our guests want to come
along.
458
00:21:32,206 --> 00:21:33,086
Yeah, though we should.
459
00:21:33,086 --> 00:21:33,566
I don't...
460
00:21:33,566 --> 00:21:34,636
probably wouldn't think about that,
actually.
461
00:21:34,636 --> 00:21:35,626
Yes, that's a good idea.
462
00:21:35,626 --> 00:21:36,366
Are you ready?
463
00:21:36,366 --> 00:21:36,926
I'm ready.
464
00:21:36,926 --> 00:21:37,786
Let's begin.
465
00:21:37,786 --> 00:21:39,066
What's your favourite city?
466
00:21:39,066 --> 00:21:39,686
Venice.
467
00:21:39,686 --> 00:21:42,906
What is your favourite TV show ever?
468
00:21:42,906 --> 00:21:44,086
Staff Let's Flats.
469
00:21:44,086 --> 00:21:46,646
What's one of your favourite comfort
foods?
470
00:21:46,646 --> 00:21:47,926
Macaroni cheese.
471
00:21:47,926 --> 00:21:49,446
You people watch?
472
00:21:49,446 --> 00:21:50,386
Constantly.
473
00:21:50,386 --> 00:21:52,626
What is simply too difficult?
474
00:21:52,626 --> 00:21:53,286
Skiing.
475
00:21:53,286 --> 00:21:55,666
What app changed your life?
476
00:21:55,666 --> 00:21:56,746
Bubble Pop.
477
00:21:56,746 --> 00:21:58,966
What is the strangest thing you have ever
eaten?
478
00:21:58,966 --> 00:22:01,614
Like a pig strotter.
479
00:22:01,614 --> 00:22:02,414
Croquet.
480
00:22:02,414 --> 00:22:02,714
What?
481
00:22:02,714 --> 00:22:05,254
The strangest thing you have ever done.
482
00:22:05,874 --> 00:22:07,894
Lied about stealing a library book.
483
00:22:07,894 --> 00:22:10,194
What's your biggest takeaway from being on
the show?
484
00:22:10,194 --> 00:22:10,794
Joy.
485
00:22:10,794 --> 00:22:13,694
What was the worst moment of being on the
show?
486
00:22:13,694 --> 00:22:15,414
Forgetting stuff.
487
00:22:16,274 --> 00:22:19,644
If you could have chosen to have
interviewed anyone on the show, who would
488
00:22:19,644 --> 00:22:20,294
it have been?
489
00:22:20,294 --> 00:22:21,234
Jamie Oliver.
490
00:22:21,234 --> 00:22:23,614
Who is the person you would never want to
meet?
491
00:22:23,614 --> 00:22:24,474
Donald Trump.
492
00:22:24,474 --> 00:22:28,234
If you were to work at a circus, what job
would you choose?
493
00:22:28,234 --> 00:22:30,612
Oh, who's the one that does the hanging?
494
00:22:31,406 --> 00:22:31,886
Trapeze?
495
00:22:31,886 --> 00:22:32,726
Trapeze!
496
00:22:32,726 --> 00:22:33,606
Yes!
497
00:22:33,626 --> 00:22:35,166
Do frogs have ears?
498
00:22:35,166 --> 00:22:36,146
No.
499
00:22:36,306 --> 00:22:38,766
In your next life, what would you like to
be?
500
00:22:38,766 --> 00:22:39,426
Warm.
501
00:22:39,426 --> 00:22:44,146
Would you rather be stuck on a broken ski
lift or a broken elevator?
502
00:22:44,146 --> 00:22:45,026
Broken elevator.
503
00:22:45,026 --> 00:22:47,986
If you were a baguette, how long would you
be?
504
00:22:47,986 --> 00:22:49,746
How weird is this?
505
00:22:50,346 --> 00:22:52,106
That's a terrible question.
506
00:22:53,766 --> 00:22:56,966
If a pen is rolling, is it still
stationary?
507
00:22:57,946 --> 00:22:58,706
Yes.
508
00:22:58,706 --> 00:23:01,356
Why shouldn't you trust trees?
509
00:23:01,356 --> 00:23:02,526
goblins.
510
00:23:02,526 --> 00:23:04,826
Sarah, because they're shady.
511
00:23:04,826 --> 00:23:09,106
Okay, I was like, you know, goblins hide
in trees, you can't trust goblins.
512
00:23:09,106 --> 00:23:09,886
Everyone likes that.
513
00:23:09,886 --> 00:23:11,036
Everyone likes that.
514
00:23:11,036 --> 00:23:11,886
Standard.
515
00:23:11,886 --> 00:23:13,466
Sarah, that is it.
516
00:23:13,466 --> 00:23:15,986
It was your final quick fire round.
517
00:23:15,986 --> 00:23:17,136
Thank you so much.
518
00:23:17,136 --> 00:23:18,006
I'm released.
519
00:23:18,006 --> 00:23:19,226
How was it?
520
00:23:19,226 --> 00:23:19,806
Yeah.
521
00:23:19,806 --> 00:23:20,426
How was it?
522
00:23:20,426 --> 00:23:23,426
I don't think I do like it as a guest,
actually.
523
00:23:24,046 --> 00:23:25,756
I didn't like it.
524
00:23:25,756 --> 00:23:26,326
It's wrong.
525
00:23:26,326 --> 00:23:27,936
It's It's really wrong.
526
00:23:30,126 --> 00:23:34,086
It has been an absolute pleasure working
with you on the podcast.
527
00:23:34,086 --> 00:23:36,926
You know, and I'm really glad that I
started to this journey with you and I've
528
00:23:36,926 --> 00:23:40,686
traveled it with you and we've got to know
each other a lot better because of it.
529
00:23:40,686 --> 00:23:42,806
It has been a privilege.
530
00:23:42,866 --> 00:23:45,346
I felt honored to have done this with you.
531
00:23:45,346 --> 00:23:48,646
Really the biggest privilege that I take
from this is to have you as my friend.
532
00:23:48,646 --> 00:23:49,326
So thank you.
533
00:23:49,326 --> 00:23:50,956
Oh, that is just the sweetest.
534
00:23:50,956 --> 00:23:51,316
Thank you.
535
00:23:51,316 --> 00:23:55,470
I mean, I, I've had an amazing time doing
this podcast and it feels.
536
00:23:55,470 --> 00:23:59,100
I mean, it's obviously the right time for
me to pass the baton on to you, Tracy.
537
00:23:59,100 --> 00:24:00,630
And I'm so glad it's you.
538
00:24:00,630 --> 00:24:02,520
It could have been any old Tom, Dick and
Harry.
539
00:24:02,520 --> 00:24:03,110
It's not.
540
00:24:03,110 --> 00:24:04,410
Thank God.
541
00:24:05,330 --> 00:24:08,050
I can be if you want.
542
00:24:08,050 --> 00:24:10,850
I'm here if you want me to be.
543
00:24:11,550 --> 00:24:13,770
Tracy, you're great.
544
00:24:13,950 --> 00:24:15,290
Thank you.
545
00:24:15,450 --> 00:24:16,760
You made the right decision.
546
00:24:16,760 --> 00:24:22,850
And I know that you'll do a fantastic job
with our amazing guests.
547
00:24:22,850 --> 00:24:25,294
Well, I've obviously...
548
00:24:25,294 --> 00:24:28,614
Obviously not known you as long as Tim
has, but honestly, I'm so glad to have met
549
00:24:28,614 --> 00:24:30,834
you as well and to have worked with you.
550
00:24:30,834 --> 00:24:34,594
Like I said before, your knowledge is vast
and I feel like I've learnt so much from
551
00:24:34,594 --> 00:24:38,414
you, especially on how to read script like
you're not reading it.
552
00:24:38,414 --> 00:24:41,794
I'm still getting there, but I'm still
getting there, but I'm making waves.
553
00:24:41,794 --> 00:24:44,194
We've recorded some great episodes
together.
554
00:24:44,194 --> 00:24:46,614
At the end of the day, I just can't
believe you're leaving me with Timothy.
555
00:24:46,614 --> 00:24:46,944
Let's see.
556
00:24:46,944 --> 00:24:47,884
I just, yeah, seriously.
557
00:24:47,884 --> 00:24:48,324
What can I say?
558
00:24:48,324 --> 00:24:49,474
I'm the worst person in the world.
559
00:24:49,474 --> 00:24:51,604
I'm so The best and the worst at the same
time.
560
00:24:51,604 --> 00:24:53,354
We'll say sorry dot sorry, Trace.
561
00:24:53,354 --> 00:24:54,534
Yeah, yeah.
562
00:24:55,694 --> 00:24:58,644
But also, like we haven't known each other
very long, but that doesn't feel like it
563
00:24:58,644 --> 00:24:59,214
at all.
564
00:24:59,214 --> 00:24:59,954
It doesn't.
565
00:24:59,954 --> 00:25:00,534
It doesn't.
566
00:25:00,534 --> 00:25:03,374
And I would like to consider you my friend
as well.
567
00:25:03,374 --> 00:25:05,574
You are my friend, whether you like it or
not.
568
00:25:05,574 --> 00:25:07,134
That's perfect for me.
569
00:25:07,134 --> 00:25:11,934
Finally, for one last time, would you like
to sign us off?
570
00:25:11,934 --> 00:25:12,934
Go on then.
571
00:25:12,934 --> 00:25:14,734
Let's see if I can do it in one take.
572
00:25:14,734 --> 00:25:16,454
Last time, let's see if I can nail it.
573
00:25:16,454 --> 00:25:19,334
To our listeners, thank you for joining us
today.
574
00:25:19,334 --> 00:25:23,406
Stay tuned for more insightful
conversations here on Talking Hospitality.
575
00:25:23,406 --> 00:25:26,026
We'd like to thank our brand partner,
Graphic Kitchen.
576
00:25:26,026 --> 00:25:29,506
You, our listeners, our guests, and all
those who've supported us.
577
00:25:29,506 --> 00:25:34,186
Please check out talkinghospitality .com
for the latest gossip, episodes, blogs,
578
00:25:34,186 --> 00:25:35,206
and courses.
579
00:25:35,206 --> 00:25:37,986
This is me, Sarah Cattell, wishing you all
well.
580
00:25:37,986 --> 00:25:40,452
Thank you for listening and stay awesome.
581
00:25:45,518 --> 00:25:47,874
Thanks for watching!