Jan. 30, 2024

Are you still living in the past as a Hospitality business?

Are you still living in the past as a Hospitality business?
In season 3 & season 4 of our Talking Hospitality podcast you will hear this a lot:
 
There are two types of businesses:
 
Those who have learned from lockdown and Brexit; and those who still think it's 2015.
 
Cross Roads
 
Having worked closely with a number of Hospitality businesses in recent months, this is the only conclusion I can come to.
 
There are those businesses who think that things should be the same as before, operate the same way as before, and treat the staff the same or are more demanding than before.
 
Those that are living in the past.
 
Then there are those that are looking to the future.
 
Those that are more forward thinking, more aware of the issues in hand and recognise that there has been in a shift in working mentality.
 
At a time when recruitment is harder than ever, and staff attraction and retention is key, it is more important than ever to look after your current workforce.
 
Your employees are your ambassadors.
 
With smaller teams, more flexibility is naturally required in terms of skills sets and people.
 
Are you one of the employers that are simply "too busy" - or are you one of those who is prepared to invest in their team?
 
A cross industry survey recently revealed that:
 
  • 76% of potential employees said that a company would be more appealing if it offered additional skills training,
  • 59% of millennials claiming development opportunities are extremely important when deciding whether to apply for a position
  • 74% of employees saying that they are not reaching full potential due to lack of development opportunities
 
(Source: Lorman.com)
 
These are big numbers indeed – upskilling should be a major concern to all businesses.
 
One of the major concerns for Hospitality businesses right now, understandably, is cost.
 
However, upskilling and development needn’t cost thousands nor does it need to be time-consuming.
 
With 70% of employees saying they would look to leave their current company for a company that provides learning & development training, isn’t time to leave the past behind and become a business of the future?
 
Talking Hospitality episodes 19, 23, 24, 25, 28, 29, 31 look at key ways the hospitality industry can attract, hire and retain people through a range of tips and advice. So do check them out! 
 
Upskilling your team needn't be expensive, or time consuming, either.
 
Putting my money where my blog is (as it where.. ahem) I am offering all the essential Hospitality Courses people need, for a successful career, online/
 
All these courses and qualifications can be taken at a time that suits and are also cost-effective.
 
Check them out here
 
Timothy R Andrews Profile Photo

Timothy R Andrews

Host & Founder

(Host, 2020– ) Timothy R. Andrews has spent over two decades in hospitality, beginning by collecting glasses in bars and steadily working his way up. After founding and leading a successful recruitment and training business for luxury, 4-star, and 5-star markets for 16 years, Timothy now serves as Head of Talent for Jumeirah Hotels London.

Beyond Jumeirah, Timothy hosts Talking Hospitality, a podcast known for its direct approach to industry issues and practical advice. Each episode tackles real challenges in hospitality today, with guest experts who offer solutions that can be put into action. Through Educating Hospitality, he also provides carefully selected industry-specific training courses that align with podcast topics, helping listeners stay up-to-date and gain practical skills.

Timothy’s work extends into community initiatives as well, including his impactful efforts to support Ukrainian refugees. From guiding them through the complexities of life in the UK to securing jobs, accommodations, and essential services, Timothy’s dedication reflects a belief that hospitality extends beyond the workplace.

Whether listeners want to stay updated on industry trends or learn what’s working in hospitality leadership, Talking Hospitality offers a fresh, entertaining perspective—and is Timothy’s way of giving back to the sector he cares deeply about.

The views expressed in this podcast are solely those of Timothy Andrews and do not reflect the opinions or positions of Jumeirah or any associated brands. Timothy Andrews is speaking in his persona… Read More

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