In recent years, UK hospitality businesses have faced a storm of challenges affecting their ability to recruit and retain skilled staff. Brexit’s impact on the workforce and the residual effects of Covid-19 have made it more challenging to mai…
Managing Rising Labour Costs: 5 Tips for Hospitality Businesses With the minimum wage increasing to £11.44 per hour from April 2024, many UK hospitality businesses are feeling the pressure. Labour costs already make up a significant portion o…
The first answer is because, otherwise, they won't stay. One of the biggest resistances I hear from leaders over investment into training is "What if I train them and they leave?". To which I normally reply: "What if you don't train them and they…
It's not too late, but Hospitality needs to act NOW. It's very true that we are very close to having a "lost generation" of young people as a result of the lockdowns and disruptions to their education (and social skills). Speaking to, sitting down…
"Hospitality is a dead-end job" Very few things annoy me more than when I hear those words. This is often accompanied with phrases such as “too low pay”, “too long hours” and “too stressful”. Whilst at entry le…
In Hospitality there tends to, still despite lockdowns and Brexit, favour hiring young people over more mature workers. However, the industry is severely short-staffed, it has an image problem with younger people & Gen Z's and so wiser business…
Navigating the Workforce Crisis: Beyond the Blame Game In the heart of Britain's current workforce dilemma, as highlighted by a recent article from The Telegraph, there's a familiar chorus that seems to echo through the corridors of discussion: att…
