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Technology Posts

Discover how technology is reshaping hospitality through our blogs. From AI to hybrid events, explore actionable insights and trends driving the industry's future.
March 24, 2025

AI Action Summit in Paris: What It Means for Hospitality

The AI Action Summit in Paris has sparked global discussions about artificial intelligence, ethics, and economic transformation. Co-chaired by French President Emmanuel Macron and Indian Prime Minister Narendra Modi, the event gathered global tech l…

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March 17, 2025

Why You Should Respond To Positive Reviews

In the vibrant world of hospitality, feedback serves as a cornerstone for growth and excellence. While negative reviews often capture attention, fostering and celebrating positive customer feedback can significantly uplift both staff morale and the…

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Jan. 27, 2025

Are Digital IDs in Hospitality A Good Thing?

The UK government has announced plans to introduce legislation allowing the use of digital identification (ID) for purchasing alcohol in venues such as pubs, restaurants, and supermarkets. Is this a good or bad thing, and what are the implications?…

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Jan. 13, 2025

The Future of Hospitality and Events: Hybrid Solutions and Resilience in 2025

In the early 2020s, the hospitality and events sectors faced unprecedented challenges due to the COVID-19 pandemic. Paul Cook, a seasoned events professional, provided insights during that period, emphasising the rapid shift from in-person gathering…

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Sept. 23, 2024

Cybersecurity in Hospitality: 5 Essential Tips to Protect Guest and Business Data

With hospitality’s rapid digitalisation, cybersecurity has become a top priority. Hospitality businesses handle sensitive data daily, from guest information to payment details, making them prime targets for cyber-at…

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July 8, 2024

In 2020 We Predicted The Future of Hospitality. Were We Right?

In our second-ever episode of Talking Hospitality, initially known as Timothy Put the Kettel On, we explored hospitality’s challenges and innovations during lockdown, from local sourcing to new tech solutions. Fast-forward to today, and it&rs…

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