Welcome to Talking Hospitality
March 8, 2024

How Can We Proactively Support Women In Hospitality?

How Can We Proactively Support Women In Hospitality?

The hospitality industry, vibrant and dynamic, thrives on diversity and innovation.

Women, constituting a significant part of this sector, face distinct challenges, especially in climbing the leadership ladder.

The "Talking Hospitality" podcast on Women leadership in Hospitality, brings to light the underrepresentation of women in leadership roles within hospitality, despite their substantial workforce presence.

Less than 40% of managerial positions are held by women, a figure that diminishes further at the executive level.

This disparity underscores the need for targeted strategies to empower and encourage women within the industry.

Unique Insights from "Talking Hospitality"

The podcast featured insightful discussions with industry professionals Monica Or, Marsha Bennett, Michelle Righini, and Michelle Moreno, shedding light on personal journeys and the broader landscape of female leadership in hospitality. 

The guests discussions underscores the critical need for targeted empowerment and encouragement strategies.

Amongst those strategies were:

Strategies for Empowerment and Inclusion

  1. Promoting Gender Equality through Actionable Policies: The industry must go beyond lip service to gender equality by implementing actionable policies that promote women's advancement. This includes equal pay for equal work, transparent promotion pathways, and a commitment to hiring and retaining female talent in leadership positions.

  2. Fostering Safe and Inclusive Work Environments: A safe work environment, free from harassment and discrimination, is essential for women to thrive. This involves strict anti-harassment policies, training programs to educate employees on diversity and inclusion, and a zero-tolerance approach to any form of discrimination.

  3. Providing Support for Work-Life Balance: Recognizing the unique challenges women may face, especially in balancing professional and personal responsibilities, the industry should offer flexible work arrangements, parental leave policies, and childcare support.

  4. Creating Mentorship and Networking Opportunities: Establishing mentorship programs that connect aspiring female leaders with seasoned professionals can help bridge the gap in leadership roles. Networking events specifically tailored for women in hospitality can also foster a sense of community and support.

  5. Enhancing Visibility of Female Role Models: Showcasing the successes of women in hospitality leadership roles can inspire others and challenge the status quo. Highlighting these stories in industry publications, at conferences, and through social media can raise awareness and motivate change.

  6. Investing in Professional Development: Tailored training and development programs designed to build leadership, negotiation, and strategic thinking skills among women can empower them to pursue higher roles confidently.

  7. Addressing the Unique Challenges Faced by Women: From dealing with imposter syndrome to navigating traditionally male-dominated environments, the industry needs to acknowledge and address the unique challenges women face. Providing resources, support groups, and platforms for women to share their experiences and strategies for overcoming these challenges is crucial.

Expanding on Strategies for Empowerment and Inclusion

However, there is more that can be done.

Building on the strategies discussed in the podcast, here are further steps and new educational elements to consider for the empowerment of women in hospitality:

  1. Digital Literacy and Technology Training: Emphasizing the importance of equipping women with digital skills to navigate and excel in today's technology-driven market.

  2. Sustainability and Social Responsibility Education: Encouraging women to lead in sustainability practices, positioning them as pioneers in eco-friendly and socially responsible business models.

  3. Entrepreneurial Skill Development: Supporting women in developing entrepreneurial skills and providing resources for starting their own ventures within the hospitality industry.

  4. Health and Well-being Programs: Recognizing the physically and emotionally demanding nature of hospitality jobs, these programs focus on mental health, physical wellness, and stress management.

  5. Cross-Cultural Competence Training: Given the global nature of hospitality, training in cross-cultural communication and understanding can enhance service quality and teamwork.

Conclusion

The journey towards equal representation and empowerment in hospitality leadership is ongoing.

Integrating insights from "Talking Hospitality" with additional strategies for women's empowerment offers a blueprint for a more inclusive, innovative, and sustainable hospitality industry.

It's crucial for the industry to not only recognise the unique challenges women face but also to actively implement comprehensive strategies that promote gender equality and empower women to achieve their full potential.

Podcast collection "Women In Hospitality"

 

Further reading:

https://www.ons.gov.uk/aboutus/transparencyandgovernance/freedomofinformationfoi/womenemployedinhospitalityintheukbyjoblevel

https://journals.sagepub.com/doi/full/10.1177/0950017020967208 

https://www.people1st.co.uk/getattachment/Insight-opinion/Latest-insights/Female-talent/Women-working-in-the-hospitality-sector-report-Oct-2017.pdf/?lang=en-GB 

https://www.codehospitality.co.uk/hospitalitys-women-of-the-year-2023/

https://www.jll.co.uk/content/dam/jll-com/documents/pdf/research/emea/jll-finding-a-voice-empowering-women-in-hospitality.pdf