Stay Ahead in Hospitality – Join Our Exclusive Email List - your backstage pass to the hospitality world.
Ever heard the story of how a publican's daughter from Scunthorpe ended up running one of London's top hotels?
Have you considered that the hospitality industry is more than serving drinks and making beds?
Tune in to episode 16 of "Talking Hospitality" where Sally Beck, the General Manager of Royal Lancaster Hotel London, spills the tea on her journey, the Hotelier's Charter, and why hospitality is the phoenix set to rise from the ashes of lockdown.
In this episode, hosts Sarah Kettel and Timothy R. Andrews sit down with Sally Beck, a fourth-generation Republican's daughter who's now the General Manager at Royal Lancaster Hotel London.
Why You Should Listen
If you're in the hospitality industry or considering a career in it, this episode is a treasure trove of insights.
Sally Beck doesn't just talk; she acts.
From launching the Hotelier's Charter to advocating for a more unified industry voice, she's a force to be reckoned with.
And let's face it, who wouldn't want to learn from someone who's been there, done that, and is still pushing for more?
So go on, give it a listen. You won't regret it.
Here are six key points that make this episode a must-listen:
The Hotelier's Charter: Sally discusses the inception of the Hotelier's Charter, a set of commitments aimed at improving the industry's image and advocating for employee well-being. It's a movement that's gaining traction, with around 200 registered hotels already on board.
Career Pathways: Sally shares her own journey, from growing up in various pubs and hotels to becoming a general manager. She's done everything from bottling up before school to working in sales and marketing.
Changing Perceptions: Sally talks about the need to change the public's perception of the hospitality industry. She shares a personal story about her daughter's friend whose mother refused to let her do work experience in a hotel, calling it a "servant's job."
The Power of Networking: The episode delves into the fragmented nature of hotelier associations and how the Hotelier's Charter aims to create a unified voice for the industry.
The Pandemic's Impact: Sally reflects on the challenges and opportunities the pandemic has brought to the industry, emphasizing that now is the best time to rebuild and rebrand.
Advice for Aspiring Hoteliers: Sally encourages those considering a career in hospitality to stick with it, find mentors, and gain as much experience as possible. She assures that the industry will bounce back stronger than ever.
For more information on Sally Beck, please visit:
https://www.linkedin.com/in/sally-beck-mi-fih-20218a62/
For more information on the Hoteliers Charter, please visit:
https://hotelierscharter.com/
For more information on UK Hospitality, please visit:
https://www.ukhospitality.org.uk/
Editing & Visuals by: Timothy R Andrews
Theme Tune: "Mandarin & Chocolate" by Doriane Woo
https://dorianewoo.bandcamp.com
Sound Effects by: Epidemic Sound & Pawel Sikorski
Special Guest Appearance by Bertie the cat
