January always arrives with that familiar mix: hope, ambition, and the quiet dread of what “big goals” actually mean when you’re still catching up from December. Here’s the honest truth: most goal-setting fails, not because …
Christmas is often sold as joyful and effortless. In hospitality, it reveals something else entirely. Long shifts, emotional labour, and the quiet determination of people who keep showing up while the rest of the world slows down. Always Open for Ch…
December is when hospitality is at full stretch. The pace is relentless, expectations are high, and the margin for error feels thinner by the day. Teams are still turning up, still delivering, still caring — but the energy it takes to do that …
In hospitality, Christmas and alcohol are often treated as inseparable. Long shifts end with drinks. Celebrations are built around bottles. Stress relief is poured, not discussed. But that assumption is starting to shift — and not just becaus…
Christmas comes with expectations. Joy. Togetherness. Celebration. For many hospitality professionals, it also comes with exhaustion, isolation, and the emotional whiplash of caring for others while quietly running on empty. In an upcoming Talking…
November sits in a strange place. Not festive. Not calm. Dark mornings, dark evenings, colds, financial pressure, and the knowledge that December is coming. This is where standards wobble if leadership goes quiet. What effective leaders focus on …
Why Black Friday is a risk moment Black Friday creeps into hospitality every year. Some businesses generate smart cash flow. Others fill diaries with low-margin bookings and spend January wondering what went wrong. Black Friday exposes how well yo…
Why Bonfire Night is different Bonfire Night looks simple on paper and complicated in real life. Earlier drinking, unpredictable footfall, families out, teenagers roaming, taxis backing up, and teams trying to hold standards while managing crowd be…
Why this matters right now November arrives, moustaches appear, and conversations about men’s health start to bubble up. In hospitality, that matters more than we often admit. This is an industry built on long hours, emotional labour, pressur…
Halloween has crept far beyond trick-or-treating. For the UK’s hospitality and events sector, it’s now one of the most lucrative (and creative) weeks of the year. But behind the costumes and cocktails lies a smart business lesson —…
Diwali — the festival of lights — celebrates new beginnings, community and the triumph of light over darkness. For hospitality, it’s a timely reminder that great service is about more than presentation — it’s about warm…
Representation isn’t just a social talking point — it’s a business advantage. In hospitality, the most diverse teams create the most memorable experiences. When every culture, background and voice is part of the story, guests feel …
Across Britain’s hotels, restaurants and event venues, Black professionals have shaped the food we serve, the stories we tell and the experiences we create. Yet too often, their influence has been overlooked. This month, let’s not only c…
The conversation around hiring British workers in the hospitality sector has been ongoing for over a decade. What started as a campaign to fill vacancies post-Brexit has now evolved into a critical part of reshaping the UK’s hospitality workfo…
5 Wellbeing Tactics Every Hospitality Temp Should Actually Use If you’re temping in hospitality – whether it’s for a few weeks or a whole season – your performance depends on one thing: how well you look after yourself. Here…
Temporary work in hospitality has evolved dramatically. In 2025, being a temp isn’t just about turning up in uniform and doing the job. It’s about adaptability, professionalism, and being tech-savvy in an industry that’s faster-pac…
If you're thinking about joining the hospitality industry in 2025, you’re stepping into one of the most fast-paced, people-powered and opportunity-rich careers out there. From luxury hotels and events to cruise ships, tech startups and food in…
Why Work in Hospitality? 6 Great Reasons to Choose This Industry in 2025 Whether you’re exploring career options for the first time, returning to work, or pivoting from another industry, hospitality in 2025 remains one of the most dynamic, re…
Staying at the forefront of the hospitality industry in 2025 means keeping up with emerging trends, digital innovations, and evolving customer expectations. Whether you’re managing a boutique hotel, running an acclaimed restaurant, or leading …
In an industry where trends shift rapidly and guest expectations evolve faster than ever, staying informed is one of the best competitive advantages you can have. Whether you’re leading a hotel team, running a fast-paced restaurant, or develop…
There’s no denying the charm of al fresco dining. Whether it’s a rooftop brunch, a garden BBQ, or a bustling pub terrace, outdoor eating has become a staple of British hospitality culture. And in 2025, with warm summers stretching longer…
The hospitality industry prides itself on creating memorable guest experiences. For many front-of-house teams, this means being warm, friendly, and highly professional at all times. But when does attentiveness cross the line into discomfort? In 2025…
Safeguarding in hospitality isn’t only about ticking boxes or hanging a poster in the bar. It’s about creating safer spaces for guests and for your team. In this episode, we sat down with Eren Bessim from Safer Business Network to talk …
As hospitality leaders, our golden rule remains clear: guest experience first. But in 2025, exceptional hospitality also means navigating rising wages, staffing challenges, AI integration, and economic pressures with confidence and agility. Here ar…
