Industry Insights

If you’ve been paying attention to the way hospitality is evolving, you’ll have noticed a shift. It’s no longer enough to serve great food or offer a comfortable bed—guests want something more. They’re looking for momen…

Valentine’s Day is one of the most significant dates in the hospitality calendar, and for good reason. It’s a day when people seek out unique experiences, indulgent meals, and romantic getaways, giving hospitality businesses an excellen…

Season 5 of Talking Hospitality has officially launched, bringing fresh perspectives, expert insights, and actionable advice for hospitality leaders. This season isn’t just about entertaining discussions—it’s designed to educate an…

The UK government has announced plans to introduce legislation allowing the use of digital identification (ID) for purchasing alcohol in venues such as pubs, restaurants, and supermarkets. Is this a good or bad thing, and what are the implications?…

Food waste is a staggering issue in the UK. Each year, around 9.5 million tonnes of food are wasted, while 8.4 million people struggle with food insecurity—the equivalent of the entire population of London. For businesses in the hospitality in…

In the early 2020s, the hospitality and events sectors faced unprecedented challenges due to the COVID-19 pandemic. Paul Cook, a seasoned events professional, provided insights during that period, emphasising the rapid shift from in-person gathering…

Recently I was in Taiwan. Standing in the streets of Taipei, I saw firsthand how cultures meet and mingle – East and West, tradition and modernity. Amidst the blend of bustling markets and serene temples, I was struck by the quiet reminder of…

As we turn the page to a new year, many of us embrace the tradition of making New Year’s resolutions. Whether it’s promising to hit the gym, eat healthier, or achieve ambitious business goals, the start of a new year feels like the perf…

The holiday season is a time of joy for many, but for others, it can be a period of immense stress, loneliness, or sadness. In the hospitality industry, where long hours, high-pressure environments, and demanding schedules are the norm, Christmas c…

In the height of Christmas and the festive season, it's a time of joy, celebration, and togetherness. But for many in the hospitality industry, Christmas can also amplify financial strain, mental health struggles, and the challenges of an already de…