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Videos

May 21, 2025

Why it's not YOUR job to teach about mental health

Employees do not go to their employers to learn about mental health. Nor is it your job, as an employer, to educate your employees about mental health. So what is your job then? Join Rachel Kerr-Lapsley CEO of Kelly's Cause in this hard-hitting, no-holds barred chat on mental health. Rachel…

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May 21, 2025

How the wrong mental health support can lead to un-aliving

How supporting people wrongly with their mental health can lead to very severe consequences. Join Rachel Kerr-Lapsley CEO of Kelly's Cause in this hard-hitting, no-holds barred chat on mental health. Rachel lays it down - why supporting your employees in the correct way benefits everyone. If you think that's obvious…

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May 20, 2025

What’s the real cost of ignoring mental health in hospitality?

In this episode of Talking Hospitality, we speak with Rachel Kerr-Lapsley, Managing Director of Kelly’s Cause, the mental health charity shaking up how the industry supports its people. Rachel shares straight-talking insights on: Why “awareness” alone won’t change workplace culture What actually works when supporting staff wellbeing How poor mental…

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May 20, 2025

Is your mental health provision actually working?

So Mental Health Awareness week finished last week - but mental health doesn't end there. Rachel Kerr-Lapsley challenges Hospitality employers as to whether they have adequate mental health resources in place, even when they think they do. #mentalhealth #hospitality #hospitalityindustry Kelly's Cause #talkinghospitality Top tips from the crew at Talking…

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May 19, 2025

Why there is always something you can do to support mental health

A simple but often overlooked solution to supporting Hospitality employees mental health. In this week's upcoming episode Rachel Kerr-Lapsley, Managing Director of Kelly's Cause shares. Out on Wednesday #talkinghospitality #hospitalityindustry #hospitality #mentalhealth Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry.…

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May 19, 2025

Why not dealing with your employees mental health will cost your business

We all have mental health. Sometimes good and sometimes bad. In this weeks upcoming episode Rachel Kerr-Lapsley from Kelly's Cause shares why no one can be smug about it and why not dealing with it can cost business greatly. #talkinghospitality #hospitality #hospitalityindustry Top tips from the crew at Talking Hospitality…

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May 18, 2025

Why Hospitality Has an Image Problem

Host Timothy R. Andrews MIH shares with Happiness author and expert Frven LIM his thoughts on how hospitality has a poor image and what we can do about it. #hospitality #hospitalityindustry #talkinghospitality #whad Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality…

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May 18, 2025

Why Walk For Wellbeing came about

Why Walk For Wellbeing came about - it's importance in tackling mental health awareness and in building a community. From the words of one of its creators Craig Prentice, the perfect way to wrap up Mental Health Awareness week. Over to you Craig.. #walkforwellbeing Hospitality Action #talkinghospitality #hospitality Top tips…

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May 17, 2025

How social media impacts negatively on Hospitality workers

Season 4. Episode 2. Hosted by Timothy R. Andrews MIH & Tracey Rashid Guests: Frven LIM, Aidan Fraser, Patrick Howley, Craig Prentice and Joe McDonnell MIH https://www.talkinghospitality.com/mens-mental-health-in-hospitality/ #mentalhealth #hospitality #talkinghospitality Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This…

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May 17, 2025

How to maintain a healthy mindset and well being.

Guest Susan Grandfield shared some very important tips. Season 1. Episode 5. Hosted by Timothy R. Andrews MIH & Sarah Kettel MIH https://www.talkinghospitality.com/mental-illness-recognising-the-signs-and-tips-on-preventing-it/ #talkinghospitality #hospitality #mentalhealth #hospitalityindustry Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than…

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May 16, 2025

Why you are not alone and why we all have mental health

Having mental health issues can make you feel very alone. Guest Susan Grandfield shared why you're not alone and that in fact mental health is very fluid. Season 1. Episode 5. Hosted by Timothy R. Andrews MIH & Sarah Kettel MIH https://www.talkinghospitality.com/mental-illness-recognising-the-signs-and-tips-on-preventing-it/ #talkinghospitality #hospitality #hospitalityindustry #mentalhealth http://www.talkinghospitality.com/ This is more…

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May 16, 2025

Why saying "I'm Fine" really isn't ok

Stop Saying "I'm fine" when you're not. Opening up to our vulnerability is the only way we can end the stigma of poor mental health and make the change we need. #talkinghospitality #mentalhealth #hospitality #hospitalityindustry With Susan Grandfield and Dan Grandfield Hosted by Timothy R. Andrews MIH & Sarah Kettel…

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May 15, 2025

How do you know if a Hospitality business looks after it's employees?

Top recruiter Aidan Fraser spills some of his secrets on how he recognises a good employer. Season 4. Episode 2. https://www.talkinghospitality.com/mens-mental-health-in-hospitality/ #talkinghospitality #mentalhealth #hospitality #hospitalityindustry Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than just a…

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May 14, 2025

What can football & soccer teach Hospitality about mental health?

Tracey Rashid reveals that even in male-dominated industries conversations about mental health are increasing. Isn't it about time Hospitality followed suit? #hospitality #mentalhealth #mentalhealthawareness #talkinghospitality Top tips from the crew at Talking Hospitality podcast - providing solutions & support for the Hospitality industry. http://www.talkinghospitality.com/ This is more than just a…

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May 13, 2025

Having problems with your mental health? It's not your fault

It's time to reframe people's thinking on mental health. Unbelievably, in 2025, and STILL employers and people seem not to understand it. Joe McDonnell MIH reframes the position, and provides some very interesting analogies and explains why it's not your fault you may get ill. #mentalhealth #mentalhealthawareness #talkinghospitality Top tips…

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May 13, 2025

How many people in Hospitality suffer from mental health issues?

As part of Mental Health Awareness week, we're sharing some of the key advice shared by our guests over the years. This post we share our episode on Men's Mental Health in Hospitality with guests Craig Prentice, Aidan Fraser, Patrick Howley, Frven LIM and the first appearance of future host…

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May 11, 2025

What makes hospitality guests and customers come back?

Timothy R. Andrews MIH being interviewed by Happiness author and coach Frven LIM shares his thoughts. #talkinghospitality #wellness #customerservice #WHAD This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe…

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May 11, 2025

Why we need to change the perception of Hospitality

Perception of the industry is the biggest issue Hospitality faces right now in attracting people. At least that's an opinion held by host Timothy R. Andrews MIH. Here, he is interviewed by founder of the WHAD movement and happiness guru Frven LIM. #perception #hospitality #talkinghospitality #WHAD This is more than…

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May 9, 2025

What is Gen Zs' problem in the workplace?

Matthew Cameron challenges the notion that Gen Z's are lazy and twists the cliche on it's head #genz #talkinghospitality This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and breathe service…

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May 8, 2025

Trigger Warning: You never know when someone might want to take their own life

Warning: this video may be triggering for some viewers. If you need help, or this resonates with you, please reach out to either Hospitality Action or Kelly's Cause. Hospitality Action: 0808 802 0282 (24/7) Kellys Cause: https://www.kellyscause.com/ A very powerful episode brought to us by special guest Matt Cameron and…

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May 8, 2025

S5 E6 From Burnout to Breakthrough: Why Hospitality Must Change How It Leads

“From Burnout to Breakthrough: Why Hospitality Must Change How It Leads” In this powerful episode of Talking Hospitality, we sit down with Matt Cameron — founder of TMC People Agency and WellJam — to explore the real cost of poor leadership in hospitality. From washing dishes illegally in Brisbane to…

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May 7, 2025

How Self-Worth Can Lead to Burn Out in Hospitality

Mental Health expert Matthew Cameron shares how trying to do the right thing due to a lack of self worth can lead to burn out, and what can leaders do about it? http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality…

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May 7, 2025

Attracting & Hiring Gen Z's into Hospitality

Mental Health expert Matthew Cameron from TMC // Agency shares how to make Hospitality jobs more attractive to younger people. http://www.talkinghospitality.com/ This is more than just a podcast — it's a platform for voices across the global hospitality industry. At Talking Hospitality, we bring together the people who live and…

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May 6, 2025

How can Hospitality managers prevent problems with mental health?

Joe McDonnell MIH, Timothy R. Andrews MIH and guest Matt Cameron mull this over - and many more things in todays latest episode! # Season 5, Episode 6. With thanks to brand partners Graphic Kitchen and Leisurejobs for their ongoing support of the podcast. #mentalhealth #talkinghospitality #hospitality #industry TMC //…

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